ABSTRACT
The study established the relationship between the management of the
key stages in the public procurement process and identified the problems
in the process which hinder effective service delivery.
The study was a descriptive design and both quantitative and qualitative
research methods were used to the opinions of individuals and groups.
The population of the study was 143 and this included directors of units,
tender committee members, RPPA officials and official from auditor
general’s office. Quantitative data was gathered through questionnaires
while qualitative data was generated from interviews with stakeholders.
The findings of the study indicated that Even though there are approaches
considered to enforce and implement procurement law in Rwanda, there
are still some elements of corruption. Competition is not conducted in a
fair and transparent manner.
The contract management phase of the procurement life cycle often
receives the least management attention and effort (at least until
something goes wrong).
In some of our recommendations, we stated that the evaluation criteria
should be the same criteria that are spelled out in the bidding documents,
which need to be met to satisfy the technical requirements. There should
be a public opening of the tenders on the published date.
TABLE OF CONTENTS
DECLARATION A ii
DECLARATION B iii
APPROVAL SHEET iv
DEDICATION v
ACKNOWLEDGEMENT vi
ABSTRACT vii
LIST OF ABBREVIATIONS AND ACRONYMS viii
LIST OF TABLES ix
Chapter one THE PROBLEM AND ITS SCOPE 1
Background of the study 1
Statement of the problem 3
The purpose of the study 4
Research objectives 4
Research 5
Hypothesis 5
Scope of the study 5
Significance of the study 7
Operational definitions of the key terms 8
Two REVEIEW OF RELATED LITERATURE 11
Concepts, ideas, opinions from authors/experts 11
Theoretical perspectives 12
Related studies 14
~ Iii
Three METHODOLOGY 29
Research design 29
Research population 29
Sample size 29
Sampling procedures 31
Research instruments 31
Validity and reliability of the instruments 32
Data gathering procedures 34
Data analysis 34
Ethical considerations 35
Limitations of the study 35
Four PRESENTATION, ANALYSIS AND
INTERPRETATION OF THE DATA 37
Five FINDINGS, CONCLUSION AND
RECOMMENDATIONS 63
Findings 63
Conclusion 64
Recommendations 66
REFERENCES 69
APPENDICES 76
Appendix I Questionnaire 72
Appendix II Interview guide 77
Appendix III Transmittal letter 78
Appendix IV Curriculum Vitae 79
ix
LIST OF ABBREVIATIONS AND ACRONYMS
ADB African Development Bank
EU European Union
FOC Full and Open Competition
GIGO Garbage in Garbage~ out
GNP Gross National Product
GPA Government Procurement Agreement
GRN Goods Received Note
ICT International Technical Cooperation
KIU Kampala International University
NPM New Public Management
PDE Procurement and Disposal Entity
PE Procuring Entity
PU Procurement Unit
PDU Procurement and Disposal Unit
PPDA Public Procurement and Disposal of Assets Authority
RPPA Rwanda Public Procurement Authority
RTA Rwanda Tea Authority
SPSS Statistical Package for Social Scientists
UNDP United Nations Development Program
WB World Bank
WTO World Trade Organization
BSCB Public Sector Capacity Building
